Milltek Sport Limited is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
If you do submit personal information by signing up to our products and services or completing a web form registration/enter a competition, for example, you can be assured that we will use your personal information only to support your continuing relationship with Milltek.
We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you use our products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us (such as questionnaires or surveys).
The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
From time to time, if you consented accordingly, we may also store and use your information to contact you for specific market research and marketing purposes. We may contact you by email, phone or mail.
We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email and the internet (subject to any preferences expressed by you).
If you have consented to receive details of products and services, events or training you can contact us at any time to have your details removed from lists used by us. To update your information or tell us how you would like to receive information about our and/or third-party products and services then please use the portal to tailor your preferred options as you see fit.
Please note that Milltek Sport Limited does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the products and services ordered or used by you and you are notified beforehand.
For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a product or service.
Milltek Sport Limited may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.
Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use to better understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about Milltek Sport Limited, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
How long do we keep your information for? (Retention Periods) To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so in case you decide to return to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.
We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.
Please quote your name and address together with your mobile and/or account number (if relevant). We would be grateful if you could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
Please be aware that communications over the Internet, such as emails/webmail’s, are not secure unless they have been encrypted. Your communications may route through several countries before being delivered - this is the nature of the World Wide Web/Internet. Milltek Sport Limited cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.